THE MEANING OF EMOTIONAL INTELLIGENCE AND THE FIVE DIMENSIONS ASSOCIATED WITH IT
What is emotion?
This is a feeling such as happiness, love, anger or hatred which can be caused by the situation one is in or the people one is with.
What is intelligence?
It is the ability to learn or understand things or to deal with new or difficult situations. (Merriam Webster definition).
Emotional Intelligence is a way of recognizing, understanding, and choosing how we think, feel, and act. It shapes our interactions with others and our understanding of ourselves. It defines how and what we learn; it allows us to set priorities; it determines the majority of our daily ...view middle of the document...
This leads to; better at negotiation due to the very nature of our ability to understand the needs and desires of others.
Success – Emotional intelligence helps us to be stronger internal motivators, which can reduce procrastination, increase self-confidence, and improve our ability to focus on a goal. It also allows us to create better networks of support, overcome setbacks.
Leadership – I enable to build stronger teams by strategically utilizing the emotional diversity of their team members to benefit the team as a whole and build stronger bonds. They are able recognize what the needs of the people, so that those needs can be met in a way that encourages higher performance and workplace satisfaction
NB. Emotions play a very critical role in the overall quality of our personal and professional lives, more critical even than our actual measure of brain intelligence. While tools and technology can help us to learn and master information, nothing can replace our ability to learn, manage, and master our emotions and the emotions of those around us i.e. in the workplace and outside the organization.
THE FIVE DIMENSIONS OF EMOTIONAL INTELLIGENCE
1. Self-awareness. - The ability to recognize and understand personal moods and emotions and drives as well as their effect on others. Hence;
* Know your own mood and how you feel about it
* Know your own emotional strengths and weaknesses
* Know words (signs) for your feelings
* Know what action options you have (what you can do about your feelings)
Includes; self-confidence, realistic self-assessment, and a self-deprecating sense of humor. Self-awareness depends on one's ability to monitor one's own emotion state and to correctly identify and name one's emotions.
2. Self-regulation. - This is the ability to control or redirect disruptive impulses and moods . It is the propensity to suspend judgment and to think before acting.
* Know how to handle upset feelings
* Know how to calm yourself
* Know how to control impulses
* Know how to stay positive under pressure
* Know how to be flexible
Includes: trustworthiness and integrity; comfort with ambiguity; and openness to change.
3. Motivation. This is passion to work for internal reasons that go beyond money and status -which are external rewards, - such as an inner vision of what is important in life, a joy in doing something, curiosity in learning, a flow that comes with being immersed in an activity.A propensity to pursue goals with energy, commitment and persistence.
* Able to set your own goals and work to achieve those goals
* Able to set small steps to achieve large goals
* Able to continue to work despite frustration (perseverance)
* Able to follow through and finish tasks (persistence)
Includes: A strong drive to achieve, even in the face of failure, and organizational constraints.
4. Empathy. This is the ability to understand the emotional makeup of other people and a skill in treating people according to...