1.1 Explain why effective communication is important in developing positive relationships with children, young people and adults
Communication can support positive relationship if there is respect between all learners and staff. In order to gain respect you must be able to accept other’s views even If they may be different to your own, value their opinions and show an interest in what they are doing, you can do this by sharing ideas with piers and staff.
Good communication is also built around trust and privacy, knowing when someone may need your help and when to wait to be asked. Not all learners are willing communicators so it's important to know the individual in which you are ...view middle of the document...
As their confidence grows, they will have learnt to share, have good communication and respect. You should show interest in the learners by listening to them when they are speaking, not to be judgemental and have time for them when they need you. Confidentiality is also necessary unless you suspect the learner is in trouble or danger. When a child feels comfortable and relaxed they can learn more academically as they do not feel withdrawn from activities they will be openly ask questions.
Relationships with colleagues should also be built on respect and honesty. You should be able to contribute effectively and work as part of a team, you can do this by following school procedures and expectations. Knowing and establishing your role and responsibilities within your classroom and your work place. Communicating with colleagues is vital whether its discussing lesson plans or passing on learners information, this should always be approached with confidentiality and respect.
Relationships with parents should remain professional even if you know them on personal terms. You should never discuss or comment on any children that are not that of the parents or guardians as every child deserves the right to be protected.
1.3 Explain how different social, professional, cultural context may affect relationships and the way people communicate
Different social, professional and cultural context may affect relationships and the way people communicate because of a lack of understanding of one another's background and or/culture. There are a number of behaviours that may be perceived differently by people.
When communicating with others we need to consider the context in which we are working, we need to adapt the way we communicate in different situations.
We should also remember that different cultures will have their own norms of behaviour which may extend to gestures, body language and eye contact.
People from different social backgrounds may communicate in a more or less formal way than we are used to. While it is important to maintain a professional persona in our working lives it it sometimes important to modify our responses in order that others may feel more comfortable talking to us or feel more confident about our ability to do our job to a high standard. For example some people may feel uncomfortable talking to someone who is well spoken and uses an extensive vocabulary whilst others may doubt your ability if you use slang and simple vocabulary.
People with social difficulties such as Asperger syndrome may not respond well to metaphors used as they take words literally and they have difficulty interpreting facial gestures and body language. It is important to be clear and understanding.
It is important to always maintain a level of professional distance from colleagues, parents and students. It is important not to “over-share” or become too friendly with students or parents. When the...