* Attitudes and Job Satisfaction
* Evaluative statements concerning objects, people, or events
* Three components
* Cognition = evaluation, my supervisor gave a promotion to a coworker who didn’t deserve it. My supervisor is unfair.
* Affect = feeling, I dislike my supervisor
* Behavior = action, I’m looking for work; I’ve complained about my supervisor to anyone who would listen
* Attitudes affect behavior.
* Self-perception theory: behavior influences attitudes
* Other major job attitudes
* Job Satisfaction: a positive feeling about one’s job resulting from an evaluation ...view middle of the document...
* Personality and Values
* Personality: describes the growth and development of a person’s whole psychological system.
* What determines personality?
* Heredity (twin studies)
* Personality traits: shy, aggressive, submissive, lazy, ambitious, loyal, timid
* Myers-Briggs Type Indicator (MBTI)
* The Big Five Model
* Emotional stability
* Openness to experience
* Measuring personality
* Self-report surveys
* Observer-ratings surveys
* Projective measures (inkblot test)
* Major attributes influencing org behavior
* Core self-evaluation: see yourself as capable or effective
* Locus of control: masters of own fate
* Pragmatic, maintains emotional distance, believes that ends can justify the means. “If it works, use it”
* Risk taking
* Type A Personality
* Proactive personality
* Represent basic convictions that a specific mode of conduct or end-state of existence is personally or socially preferable to an opposite or converse mode of conduct or end-state of existence.
* Importance of vales
* Types of values
* Rokeach Value Survey
* Terminal values
* A comfortable life
* An exciting life
* A sense of accomplishment
* A world at peace
* A world of beauty
* Instrumental values
* Values across cultures
* Power distance: degree to which people accept that power is distributed equally
* Individualism vs. Collectivism
* Masculinity vs. Femininity
* Uncertainty avoidance
* Long-term vs. Short-term orientation
* Motivation Concepts
* Motivation process outline
* Processes that account for an individual’s intensity, direction and persistence of effort toward attaining a goal.
* Describe Maslow’s needs hierarchy
* Physiological: includes hunger, thirst, shelter, sex
* Safety: includes security and protection
* Social: includes affection, belongingness
* Esteem: self-respect, autonomy, and achievement
* Self-actualization: drive to become what one is capable of becoming; growing, achieving potential
* Differentiate motivators from hygiene factors
* Factors leading to job satisfaction are separate and distinct from those that lead to job dissatisfaction.
* Hygiene factors
* Quality of supervision